Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.
To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphics or trademarks as part of the link our without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. We reserve the right to alter our product designs including, but not limited to, shape, fitment, finish or hardware without notice.
Prices are subject to change without notice. All prices are EXW PRICE (Chinese VAT is covered). With respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:
Please note that this policy applies only to products sold and shipped by us and/or our dealers.
Shipping and handling charges are the responsibility of the buyer and will be assessed to each order. Shipping charges vary and are determined by the weight of the box, value of the shipment, delivery address, special handling charges and shipper fuel surcharges, when applicable. Shipping carrier is the sole discretion of Wuxi Shenyun Technology Development Co., Ltd. (SUNWING). Domestic orders ship via Standard Ground Service unless otherwise specified. The only method offered for receiving a tracking number for your shipment is via e-mail notification; therefore a current e-mail address is required at the time you place your order. Expedited delivery service is available, at the customer’s expense, by calling our Order Hotline. International Orders: PLEASE NOTE – THE SHIPPING AMOUNT WILL NOT INCLUDE ANY DUTIES, TAXES, CUSTOMS FEES, UPS/TNT/DHL/FEDEX BROKERAGE FEES, ETC., THAT MAY BE INCURRED ON INTERNATIONAL ORDERS. THESE FEES, TAXES AND/OR DUTIES ARE NOT LEVIED BY SUNWING, AND ARE BEYOND OUR CONTROL. PLEASE DO THE APPROPRIATE RESEARCH AND PLAN ACCORDINGLY. Customs clearance and registration of the vehicle should be finished by buyer. Please consult from your customs agent or local related government department.
We know you’re anxious to receive your parts, and we will make every effort to get your order shipped as quickly as possible. Delivery time for in-stock items varies based on our lead time and carrier delivery schedules. We are a custom manufacturing company and make every effort to maintain adequate inventory levels, but delays in the manufacturing process may cause some parts to be temporarily out of stock. If an item is on backorder, we will make every effort to provide you with an estimated availability date. Respectfully, please allow 10 – 15 days to receive your shipment of in-stock items and eight weeks for backordered items from date of order placement before calling to check status on your order.
Domestic Payment Terms:
All orders are shipped pre-paid by UnionPay Online Payment, wire transfer or Alipay. Special orders such as custom wheels, rotors, pulleys, custom paint, head packages, etc., must be pre-paid at time of order.
International Payment Terms:
To protect our company and our customers from fraud, all international orders, including applicable shipping charges, must be prepaid by credit card, wire transfer, international money orders, PayPal or Alipay transfers.
Items temporarily out of stock will be shipped automatically when available unless you request NO BACKORDERS. We will attempt to contact you prior to shipping your order if the order is over 90 days. If no contact is made, the item will be shipped.
Special order items, i.e. performance engine work, custom wheels, rotors, pulleys, custom paint, etc., cannot be canceled. Cancellation of standard orders must be received prior to shipment. Customer is responsible for any and all costs incurred for refused deliveries.
You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or barcode, or returned more than 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email and receive an RMA (Return Merchandise Authorization) number before returning your items. Items returned to us without notification will not be eligible for a refund or exchange.
This site is provided on an “as is” and “as available” basis. Neither we nor our dealers make any representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, we and our dealers disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or email sent from us, our dealers or affiliates free of viruses or other harmful components. We, our dealers and affiliates will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.